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Cruise Marketing - Costa ConcordiaI have been out of town for the past week with my family on spring break vacation, returning last night to Miami.  But I have been my usual self reading up on the latest cruise news.

It seems that the cruise lines enjoyed a great time last week of self-generated good news. The Cruise Shipping Miami (CSM) event ran its predictable course. The cruise convention broadcast the industry’s post-Concordia talking points where the cruise executives and trade organization representatives competed with one another extolling on the cruise industry’s great safety record.  Few facts, lots of self-serving opinions.  No independent thinkers challenged the false feel-good cruise prophets.  

Many of the cruise articles I read online contained cruise advertisements from Silversea Cruises showing a cruise ship sailing dangerously close to the rocks somewhere in the Mediterranean.

Have the cruise marketers learned anything? 

After the CSM propaganda extravaganza ended, the cruise convention attendees piled into cabs for a night out drinking.

Lots of private parties. Lots of laughing faces posted on Twitter.  Royal Caribbean’s CEO Richard Fain Barbara and Gerry Heiljoked at the RCCL dinner about the first Costa Concordia question coming just 18 minutes into dinner. He had to delay sucking down his shrimp cocktail to think of the cruise talking points – this was a freak accident, caused by a renegade captain, which unfairly tarnished a cruise industry with a fantastic safety record.   

If you interviewed everyone at the cruise shipping convention, you would get one opinion – cruising is safe.  But ask them the names of the Minnesota couple who died in the disaster?  No one would have clue.  

Is it that easy to forget the names of the drowned just two months ago? Or did the cruise executives ever bother to learn the names of the dead in the first place?   

Carnival Victory Cruise Ship Rape  Several people have informed us that Carnival is investigating an incident where a cruise passenger awoke on the Carnival Victory cruise ship in a crewmember’s cabin with bruises and little recollection of events.

The issue of cruise ship rape is one the cruise industry nastiest secrets.

Was a passenger raped on the Carnival Victory?

We have reason to believe that two crewmembers are under scrutiny.

There are online reports that a Maitre’d from Macedonia and a waiter from Croatia were arrested for the alleged rape of an underage girl.

Our Federal Bureau of Investigation (FBI) has a spotty history of investigating shipboard rapes.  Was the alleged incident timely and accurately reported by Carnival to the FBI?  Has there been an arrest?

Crewmembers were arrested recently for engaging in sexual abuse of a 16 year old girl on the NCL Norwegian Star, a child on a Cunard cruise ship by a child activities supervisor, a 14 year old girl on Royal Caribbean’s Adventure of the Seas, a 15 year old girl (by another passenger) on Royal Caribbean’s Allure of the Seas, and a 14 year old girl aboard the Carnival Freedom.    All of this in just three months.

A rape is the last thing that Carnival wants to deal with after the Costa Concordia disaster and the Costa Allegra ship fire.      

The Carnival Victory is sailing a 7 Night Southern Caribbean itinerary and departed San Juan today.

You can read about cruise ships rapes here.  Rapes of children on cruises here.

We have represented over 75 women and children raped on cruise ships including Carnival, Celebrity, Norwegian and Royal Caribbean cruise lines, among others. 

The last time the Carnival Victory was in the news was following the murder of a 14 year old passenger ashore in St. Thomas last year.  We are representing the victim’s family in a case we reported on here. 

Were you on the cruise last week?  If you have information to share, please leave a comment below.  

If you have confidential information or wish to remain anonymous, please email me at jim@cruiselaw.com

Ruby Princess - NorovirusPrincess Cruises’ Ruby Princess cruise ship experienced a norovirus outbreak with the Centers for Disease Control (CDC) reporting that 129 passengers 9 crewmembers suffered gastrointestinal illness.

The Ruby Princess was on a 7 day cruise from February 26 to March 4, 2012 out of Fort Lauderdale. 

The Ruby Princess suffered another outbreak last month, although the prior sickness was not reported or investigated by the CDC.

The cruise industry has struggled with gastrointestinal outbreaks this year, some outbreaks reported by the CDC, some not, with Princess Cruises and the Royal Caribbean/Celebrity ships leading the cruise puke fest.

Here is a list of cases I have reported on just this year:

Princess’ Ruby Princess Royal Caribbean’s Independence of the Seas Celebrity’ Constellation

Princess’ Crown Princess (two sailings) Celebrity’s Silhouette Cruise Sickness - Norovirus

Royal Caribbean’s Voyager of the Seas

Princess’ Ruby Princess 

P & O Aurora.

There has been a sick cruise ship virtually every week this year. 

Only cruise ships calling on U.S. ports are required to report sickness outbreaks to the CDC.  Cruise line are required to make the report only when 3% or more of passengers or crew reported symptoms of diarrheal disease to the ships medical staff during the voyage.

Under-reporting occurs regularly because many passengers can’t make it away from their toilets due to diarrhea, and some passengers don’t want to be confined to their cabins. Crewmembers often work while sick.

 

Photo credit:  bottom – cheezburger.com

Independence of the Seas - NorovirusA reader of Cruise Law News in the U.K. alerted me to an article in the Daily Echo that one of Royal Caribbean’s cruise ships based in the U.K. has been hit with a break out of norovirus: 

“Thousands of holidaymakers due to set sail on board a Southampton-based cruise ship were hit by delays yesterday after norovirus hit 117 passengers and three crew on the liner’s previous cruise.

They were delayed boarding Royal Caribbean ship Independence of the Seas until 3pm so that her cabins and the cruise terminal could be sanitized.

She set sail just after her scheduled 7 PM departure.”

Were you on this cruise?  How did the cruise line handle the outbreak?  

Please leave a comment below.

 

Photo credit:  Daily Echo

The line will send just nine ships to the Continent in 2013, down from 12 this year.


Royal Caribbean International will deploy the 3,114-passenger Navigator of the Seas out of Galveston, Texas, for the first time.


Grandeur of the Seas is undergoing a $48 million renovation

Royal Caribbean International will bring the newly renovated Grandeur of the Seas cruise ship back to Baltimore next year, officials said Tuesday.

At Vacation.com’s 14th Annual National Conference and Trade Show, held aboard Royal Caribbean International’s Oasis of the Seas, the cruise line was recognized with its seventh consecutive Power of Partnership Award in the Contemporary Cruise Line category from the …

Legend of the Seas and Vision of the Seas Complete Cruise Line’s Europe 2013 deployment Royal Caribbean International today announced that Legend of the Seas and Vision of the Seas will complete the cruise line’s Europe 2013 deployments, totaling …

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